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Biofilter Servicing & Aftercare

Clarity Biofilter Servicing


Servicing is a vital part of maintaining your wastewater treatment system but that doesn't mean it should disrupt your schedule. Sign up for our Clarity Biofilter Service Plan and we will send you a reminder when your biofilter is due for servicing and will schedule a time to suit you.

The ideal time to join our Service Plan is 18 months after installation which coincides with the expiration of the 18-month Peace of Mind Warranty which covers parts and labor.

We recommend annual servicing for Clarity Biofilters to ensure the system continues to work safely and efficiently. Our trained technicians will carry out a 15-point inspection and report any defects. No extra work will be carried out or replacement parts fitted without prior discussion and authority.


For more information on our servicing packages, download the plan here, or to book your next service, please visit our contact page.

3 Year Pre-Pay and Save Service Option



Pre-pay and save, know your servicing is pre-booked at a preferential rate and save 10% on replacement parts.

Continued piece of mind, we remind you and arrange a convenient time to call.


  • Plan price list from $290 + HST (up to 25km travel distance from Witless Bay)
  • 3 visits at 12 month intervals, saving 20%
  • 10% discount off replacement parts


Pay as You Go Service Option



Ensure that your Clarity Biofilter continues to function efficiently long into the future by letting our Clarity trained technicians service it each year.

If you prefer to pay as you go, simply call us and book a visit.


  • An annual service costs from $115 + HST (up to 25km travel distance from Witless Bay)

Clarity Biofilter Aftercare


Clarity Biofilters are relatively easy to maintain but there are a few things to keep in mind to maximise the efficiency and longevity of your system.


The bacteria that make Clarity Biofilters work are a living organism and as such there are certain things you should avoid putting down the drain which can kill the bacteria or clog the system. Things to avoid include:


  • Antibacterial products
  • Hazardous chemicals
  • Cigarette butts
  • Sanitary products
  • Garbage (even if you have a garburator)
  • Paint and solvents
  • Pesticides
  • Petroleum products
  • Toxic products
  • Try to avoid the use of bleach based-products
  • Try to minimize the amount of grease, oils and fats

Clarity AquaTech also recommends avoiding commercial chemicals and additives designed to reduce the levels of sludge in the tank as these can cause damage to the system. With normal use, our biofilters will only need to be emptied once every two to four years so these products are not necessary.


We are happy to recommend qualified companies in your local area who can provide an efficient, cost-effective emptying service for your biofilter.


We also suggest you have your biofilter serviced annually to ensure it is performing properly and to prolong its lifespan. See our servicing page for information on our servicing packages.


All Clarity Biofilters come with a peace of mind warranty.


To find out how a Clarity Biofilter could benefit you, please contact us and a member of the team will be happy to discuss your requirements.